Serving Greater Vancouver & the Fraser Valley
The new ‘Connect & Engage’ report digs deeper

The new ‘Connect & Engage’ report digs deeper

by Jonathan Bird


Last week the Vancouver Foundation released a much-anticipated update to its landmark 2012 Connections and Engagement report on loneliness and community life in Metro Vancouver. This update, like the original report, provides hard evidence for trends most of us know intuitively, even as it yields a number of surprises – some pleasant, some truly alarming. It concludes with a call to action that echoes the highest priority named by pastors at last year’s Vancouver City Summit.

Connections and engagement

Perhaps no other social planning report has had an impact as big and durable as the 2012 Connections and Engagement report, in terms of re-aligning priorities within the local non-profit sector and stimulating public discussion of what it means to flourish in our fast-changing cosmopolis.

It is worth remembering that the 2012 Survey and Report came about because of a shocking response to a question posed the year before to 275 charities and 100 community leaders. When asked what crisis concerned them the most, they named a growing sense of isolation and disconnection. Chronic loneliness is a key “social determinant” of health, cutting years from normal life expectancy. Moreover, without robust civic engagement no society can long withstand the innumerable cross-pressures of 21st century urban realities, let alone thrive creatively in them.

Five years later

So five years later, the Vancouver Foundation has checked to see if anything has changed regarding key themes from 2012, but has also looked closer at the barriers and opportunities people identify as well as at ways to catalyze action for healthy neighbouring and a revitalized commons.

The 2017 Connect & Engage Report is pithy yet brief and highly readable, with numerous infographics.

The survey was administered by Mustel Group and completed online in either English or Chinese by 3,785 Metro Vancouver residents between June 15 and July 7, 2017.

Seven key findings from 2017 report

In many ways, people feel the same about the strength of their connections as they did five years ago. Across several measures in our survey, the results are similar to 2012. Approximately two-thirds still report a sense of trust among neighbours, feel welcome and experience a sense of belonging. But around half continue to find it difficult to make friends, and too many – approximately one in four – still find themselves alone more often than they would like.

Fewer than one-in-five Metro Vancouver residents experience loneliness often, and the overwhelming majority have someone to depend on. Overall, loneliness rates are lower than expected – just 14% of residents say they feel lonely often or almost always. In comparison, nine-out-of-ten report having someone they can depend on, and four-out-of-five know at least one neighbour well enough to ask for help. This is heartening news.

Those experiencing weaker connections have clear ideas about how to make new friends, and are open to expanding their circle. While people tend to share the same barriers to making connections, some experience these barriers more acutely, and for one-in-five this means not knowing any neighbours well enough to ask for help. However, our survey also reveals that those who are more likely to experience these issues “. . . have clear ideas about how they would like to make new friends, and are open to expanding their circle.” A promising finding to act on.

Residents are less active in community life today compared to five years ago. Participation in almost every community-related activity has dropped since 2012.

People still prefer connecting in-person to interacting via technology.

Neighbours want to get to know each other better through social gatherings, community festivals and community projects. Most people want to get to know their neighbours better – even more so among those who have lived here for the shortest period.

Most people are satisfied with where they live, but many still expect to move on soon.

Personal connections

Perhaps the most surprising good news is the fact that, counter to what we might expect, older residents reported the lowest levels of loneliness and spending too much time alone, and they find it easier to make new friends. Looking for a friend? New to the building or the block? Knock on the door of your elderly neighbour!

On the other hand, you might be a little surprised to hear who is most likely to be lonely: the poor, the young and the unemployed. Compared to the survey average of 14% saying they feel lonely “often” or “almost always,” 38% of people with household income less than $20,000 said so, as did 30% of people aged 18 to 24, and 26% of folks without a job. Young adults age 18 to 24 (60%) and 25 to 34 (67%) also expressed greater difficulty making new friends.

The most common obstacles to getting together with friends are work and school obligations (48%, jumping to 76% among people 18 to 24), not enough time (40%), family obligations (32%), being too far away (32%), personal finances (20%) and feeling overwhelmed or stressed (18%).

We as congregations and individuals might not be able to do much about our lonely neighbours’ lack of time, but surely we can assist in the other ways they think will make it easier for them to make new friends: we can be approachable and friendly, discover what low-cost interests we have in common and do them together in community or common spaces.

Neighbourhood connections

Some of the good news is that 74% of respondents are living in the city or neighbourhood they want to. Most talk to their neighbours regularly and know at least three well enough to ask them for help. More people trust their neighbours than did in 2012.

On the other hand, the proportion of residents saying they feel welcome in the neighbourhood and a sense of belonging has slipped 4 points from 2012, down to 64%. Only slightly more than half say they want to get to know their neighbours better.

Once again, older residents report a stronger sense of feeling welcome and belonging, rising to a high of 84% among those age 75 and older .

The folks most motivated to get to know their neighbours better are people who have lived in Canada for 10 years or less (66%) and those who have lived in the neighbourhood for five years or less (61%). Maybe a job for the seniors?

The report lists the 10 most preferred methods of getting to know neighbours, and promises in future to make it possible to parse these out by age and other demographics. A teaser: young adults age 18 – 24 prefer neighbourhood social gatherings, while recent immigrants prefer community events and festivals or projects.

Community connections

The news here is not good at all. The best that can be said is that rates of volunteering have held nearly steady (45% compared to 48% in 2012). But the plain truth is that people are less involved in community-related activities than they were five years ago, in many cases by a wide margin. Even use of local libraries and recreation centres is down to 58% from 83%.

Perhaps the single most alarming statistic indicates that, among survey respondents, attendance at religious services has dropped from 40% to 22%. This begs for corroboration and further analysis. The most recent population-wide religion data was taken in the 2011 National Household Survey; we’ll have to wait until the 2021 Census to get more through Statistics Canada.

Two other data points bear mentioning. First, 50% of people living in an apartment or condo do not have a common area in which to socialize with neighbours. Churches would do well to take on this function, starting with congregants who live nearby being recruited and supported to initiate events and activities that have no other immediate goal than promoting neighbourliness.

Second, since 2012, the main obstacle to community participation that people identify has shifted from “not having anything to offer” to “not having enough time.” The lack of time has echoed in various ways throughout the report.

We heard the same thing loud and clear from pastors, about their parishioners’ lives and their own, during the Vancouver Consultation last year. Collectively, we named the need to recover practices of Sabbath – practices which are as much economic as they are rhythms of rest. Indeed they must be. I am personally convinced that communal Sabbath is the key to effective discipleship in the face of our societal (and ecclesiastical) idols.

Call to action

The Vancouver Foundation concludes with several calls to action, all of which brilliantly align with what the church ought to be on about. For instance, they are planning a new initiative to invite people from all walks of life to share a meal and talk about what really matters in their community. Sounds like the Gospel of Luke.

They also enjoin every one of us as well as organizations of every description to engage in conversation, ask questions, to listen well. That act of convening neighbours and groups to mediate careful dialogue that yields trust, confidence and experimentation toward the shalom of our city – that is what sifted out as the number one priority at the conclusion of the Vancouver Consultation last year. Who’s up for it?

Jonathan Bird is executive director of CityGate Leadership Forum, which assists churches, charities and change-makers to work with the poor for the holistic well-being of the people and places of metro Vancouver.

Reprinted from


Leave a Comment