Support Staff

Job Description: Support Staff

Department of Functional Area: In-Residence Program

Reports To: Campus Manager

About Adult & Teen Challenge of Central Canada

Adult & Teen Challenge of Central Canada (ATCCC) is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery.

Our mission is to offer a full range of addiction treatment and recovery services with compassion and excellence.

Our vision is to see addiction end, new life begin, and freedom for all through Jesus Christ.

More about the Ministry

At Adult & Teen Challenge, staffing positions are grounded in the identity of a bible-based ministry, rooted and founded on the Word of God. We expect each member of our team to actively embrace and participate in the biblical practices that guide our work and mission.

Prayer is the cornerstone of all we do, and staff are expected to pray regularly with others, joining together in faith for our ministry and those we serve. Driven by a Love for the Lost, we live out our commitment to Evangelism, reaching out in love to bring the hope of Christ to those affected by addiction. Our ministry depends entirely on the Holy Spirit, acknowledging that is what can truly change lives.

Discipleship and the Jesus factor remind us that Jesus is the Difference Maker, and every staff member is encouraged to walk closely with Him. Our work is underpinned by unwavering Faith, believing God for miracles and trusting in His power to bring transformation. These practices define our ministry and are integral to each role, shaping the heart and culture of Adult & Teen Challenge.

 

Understanding our Faith-Based Foundation and Commitment

This position requires a deep commitment to the Christian faith, its principles and practices. This position can expect to regularly be praying with other staff clients and supporters. Participating in regular Bible studies and discipleship. Staff should actively seek to live out what we teach our clients and apply this faith in their personal and professional lives. Alignment with the Christian doctrines outlined on the ATCCC website is essential.

Living Our Values

At ATCCC, our faith is expressed through our core values, which guide our interactions with each other and those we serve. We seek individuals who resonate with these values and are committed to upholding them in their daily work:

Integrity: We live our lives in the open, pursuing holiness and consistently speaking the truth in love.

Servant Leadership: We live to be the hands and feet of Jesus and are honoured to serve those in our care.

Unity: We work together as one body, celebrating each other’s unique gifts and taking ownership of the results.

Faith: We believe God for the impossible, trusting that His ways and timing are perfect.

Thriving in Our Team Culture

At ATCCC, we value individuals who bring a positive and collaborative spirit to their work.  We seek those who are:

Humble:  This means consistently putting others first and making every interaction positive and impactful, whether with a client, a donor, or a fellow team member. It involves active listening, genuine care, and a willingness to go the extra mile.

Hungry: This describes a drive to excel in your role and a passion for continuous learning and growth. It’s about taking initiative, seeking out challenges, and striving for excellence in all you do.

Smart:  This refers to strong social and relational intelligence. It involves the ability to connect with others effectively, build rapport, and represent ATCCC positively in all interactions.  It also means recognizing that every team member plays a vital role in our ministry’s success.

Why This Matters

Our team culture is built on collaboration, mutual support, and a shared commitment to our mission and vision.  By embodying these qualities, you’ll contribute to a positive and encouraging environment where everyone can thrive and make a meaningful difference.

Primary Purpose: To assist with the daily supervision and operations of the program. Providing mature leadership to students, and creating a Christ-centred atmosphere.

Note: This is not a complete list of this position’s duties and responsibilities. The items below are examples of the types of activities performed. Other duties may be assigned.

Primary Responsibilities:

Provide mature and Christ-like leadership and supervision to all students
Ensure all scheduled events, rules and procedures of the program are followed
Provide supervision for approved on location visits with students and their contacts
Facilitate student medication times, ensure proper dispensing and recording procedures are being completed
Assist with student appointments
Assist with class supervision, helping students with their contracts and ensure class progression recording measures are completed
Assist Phase Managers with their responsibilities
Assist with the facilitation of support groups

Schedule: As set by the Campus Manager or Managing Staff, will be required to work some evenings and weekends.

Budgetary: To participate, promote and support the fundraising of ATCCC.

Leadership: Providing leadership to SURGE ELP students and the student body.

Qualifications:

Proactively demonstrate and maintain excellent working relationships with the program team and all other departments
Strong organizational and highly effective communication skills
Strong focus on the purpose of the ATCCC discipleship model
An understanding of human nature and the student’s physical and spiritual battles
Proficient in managing and resolving challenging situations with a calm and diplomatic approach, promoting positive outcomes.
Emit emotional and spiritual maturity
Valid drivers licence

Work Environment: Primarily working out of the centre in the specified location of position.